CityPASS Reviews

CityPASS has an overall rating of 4.4 based on 14 reviews. Customer feedback on CityPASS is mixed: CityPASS reviewers highlight positive aspects like cost-effective attraction access, convenient mobile tickets, easy itinerary planning, which strongly appeal to budget-conscious travelers and tourists seeking convenience. However, CityPASS is often criticized for its limited attraction options, potential for long wait times, expiration dates on passes.

4.4/5.0

14 reviews

5 Stars

8

4 Stars

2

3 Stars

3

2 Stars

0

1 Star

0

All CityPASS Reviews (14)
DavidSaylor_26
April 26, 2026
"Super easy to use"
Redeeming my tickets on citypass.com was way easier than I expected. I had them right on my phone, pulled them up when we got to the entrance, scanned, and that was it. No awkward back-and-forth, no trying to explain anything, no digging through emails while people are waiting behind you. It just worked, which sounds simple, but when you’re already trying to keep the day moving, it makes such a difference. Definitely made the trip feel a little less stressful.
hello_andrea565
April 24, 2026
"We used CityPASS for our weekend trip, and..."
We used CityPASS for our weekend trip, and it made things way less stressful. On past trips, I remember constantly stopping to buy tickets or double-check prices at every place, which gets old fast, especially with kids. This time, everything was right on my phone and easy to pull up. It saved us time and made the whole trip feel a lot smoother
carolyn2001
April 21, 2026
"Refund came through fast"
I canceled without much hassle, and I was expecting to wait a while, but, oh, the refund showed up really quickly. Smooth overall
henrysledge4486
April 17, 2026
"Took a bit to get a response"
I reached out to support and heard back about two days later. Not the worst wait, but I was hoping it’d be a little faster. Their reply was basically along the lines of, “Thanks for your patience, we’re looking into it,” which was fine, just a bit delayed.
wanda-Telford
April 11, 2026
"Buying it was easy"
I bought my pass really fast, and there was no hassle or weird problem stuff. It was just simple, which I liked.
evelyn_Torbert85
March 03, 2026
"Made our family trip way easier"
We used CityPASS with our two kids and it made the whole trip feel a lot less stressful. We didn’t have to keep debating what to do next because the options were already kind of picked out, which somehow made everyone complain less. Plus it felt like we saved money, and even if snacks and parking still cost a ton, it made me feel better paying for them.
GabrielleMorton_98
February 10, 2026
"Saved me some time here and there, but not every time"
I did manage to skip the line at a few different spots, which was nice and made the day feel a little easier in those moments. That said, it wasn’t like I completely avoided waiting altogether, because there were still times where I had to stand around for a bit anyway. So overall, it helped and I’m glad I had it, but I wouldn’t say it was a total time-saver every single time
michael.Walczak
January 28, 2026
"Fine enough if your schedule keeps changing"
The dates worked fine, which was helpful because my plans kept moving around. It did the job, though I can’t say the whole thing felt especially smooth. Still, it was decent enough.
JaimeMorales
January 13, 2026
"Great options for our trip"
Looking back, the attraction choices were really solid. It had the main spots we already knew we wanted to visit, and I remember being pleasantly surprised by a few we hadn’t even considered. It made planning our days a lot easier without us going back and forth too much. Overall, I was really happy with CityPASS and would definitely use it again in another city.
migueldixon6397
January 07, 2026
"Good deal if you kinda plan it out"
We used CityPASS on a weekend trip and it did save us some money in the end. You do have to have a rough idea of which spots you’re actually gonna visit, otherwise it might not really be worth it. Booking was easy enough, and the tickets worked fine when we got to the attractions. It’s not totally perfect, but for what we paid, I was happy with it.
MarianneShaffer
December 28, 2025
"Mobile tickets were actually super easy"
I used CityPASS on my phone for the whole trip and it was really smooth. The tickets opened quickly, scanned without any issues, and I didn’t have to print anything or dig through emails. i was all calm about it at first, then suddenly I was like, why doesn’t every ticket work this easily? It definitely made the day less stressful.
Diane.lynch
December 20, 2025
"I used CityPASS for a trip and overall..."
I used CityPASS for a trip and overall it worked out okay, but I wouldn’t say the info was the clearest. A few details were kind of buried, and I found myself going back and rereading pages just to make sure I wasn’t missing something important.
The emails did come through, but the steps could’ve been explained better. Also, the reminders felt aggressive after a while, like I got it, I’m planning the trip. It wasn’t a bad experience, just a little annoying when you’re already trying to move fast.
AmandaBrixey_77
December 12, 2025
"Easy reservation process"
Booking was really simple and everything worked out great. I got the confirmation email and receipt right away, which made the whole process feel easy and stress-free
Have a question about CityPASS?
citypass

CityPASS Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.